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Toolbar - Service events group
Service event tools manage failures that may impact device performance and therefore prevent the device from being used in a calibration.
 
 
Report Failure
 
Mark as Repaired
 
History
Opens pop-up window for the user to describe and report a new failure of the selected device. Clicking on Report Failure inside the pop-up will set the device condition to Malfunction, create new service event and associate it with the device.
 
Opens pop-up window for the user (repair technician) to describe the work done on the selected device in order to restore it into working condition. Clicking on Mark as Repaired inside the pop-up will set the device condition back to Ok and close the active service event of the device.
 
Opens pop-up window with list of all failures associated with the selected device for the user to manage. Setting a Solved date will render the Failure solved and ultimately restore the Device condition to Ok.